Privacy Policy
Last updated: 13 November 2026
1. Who is responsible for your data
DISFRUTADELMAR S.L. (CIF B67361238)
Registered office: C. Dr. Fleming, 4, 6E, 08017 Barcelona, Spain
Registered in the Registro Mercantil de Barcelona, Volume (Tomo) 46743, Sheet (Hoja) B-529488
Email: sales@thewinecasino.com
We are the data controller for the personal data collected through thewinecasino.com. For any privacy question, write to sales@thewinecasino.com.
2. What data we collect and why
- Orders: name, billing and shipping address, email, phone number and order details. We use them to process and deliver your order, send order emails and handle returns. Legal basis: performance of the contract.
- Invoicing and accounting: order and invoice data. Legal basis: legal obligation (tax and commercial law).
- Contact forms, email and WhatsApp: your name, contact details and message, to reply to you. Legal basis: your request and our legitimate interest in answering it.
- Customer and partner relationships: contact and order history for customers, event clients and business partners, kept in our customer management system. Legal basis: contract and legitimate interest.
- Newsletter: your email address and name, to send news and offers. You can unsubscribe at any time through the link in every email. Legal basis: your consent.
- Analytics and advertising: how you use the website (pages visited, device, approximate location, and anonymised session recordings), to improve the website and measure our advertising. Legal basis: your consent through the cookie banner.
We do not sell your personal data.
3. Who processes your data on our behalf
We use trusted service providers, who process data only on our instructions:
- Hostinger – website hosting
- PayPal – payment processing (PayPal also acts as an independent controller for its own legal obligations)
- Mailchimp (Intuit) – newsletter
- Google – Google Analytics, Google Ads and Google Merchant Center
- Hotjar – website usage analysis and session recordings
- Automattic (Jetpack, WordPress.com) – website security, statistics and management
- CookieYes – cookie consent management
- WhatsApp (Meta) – if you choose to contact us by WhatsApp
- Shipping carriers – to deliver your order
We may also share data with public authorities when the law requires it.
4. International transfers
Some of these providers are based in, or use servers in, the United States or other countries outside the European Economic Area. Where this happens, transfers are protected by the EU–US Data Privacy Framework or by the European Commission’s Standard Contractual Clauses.
5. How long we keep your data
- Order and invoice data: for as long as tax and commercial law require (generally 6 years).
- Contact messages: for as long as needed to answer you and handle any follow-up.
- Newsletter: until you unsubscribe.
- Analytics data: according to the retention settings of each tool, and no longer than 26 months.
6. Your rights
You can ask to access, correct or delete your data, to restrict or object to its processing, and to receive it in a portable format. Where processing is based on consent, you can withdraw it at any time. Write to sales@thewinecasino.com. If you think we have not handled your data correctly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
7. Cookies
We use cookies that are necessary for the website and shop to work. Analytics and advertising cookies are only used if you accept them in the cookie banner. You can change your choice at any time with the cookie settings button on the website.
8. Children
Our products relate to wine tasting and are intended for adults. We do not knowingly collect data from anyone under 18.
9. Changes
We may update this policy. The date at the top shows the latest version.
